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Teleflora Flowers Complaint - Crappy birthday bouquet - Teleflora 'How sweet it is'
Teleflora Flowers Complaint

Teleflora Flowers Complaint

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Crappy birthday bouquet - Teleflora 'How sweet it is'


I ordered a bouquet for my best friend and daughter's godmother for her birthday which was delivered today and she just sent me a picture of the bouquet she received. I ordered the 'How sweet it is' bouquet which should consist of orange standard roses, orange spray roses, pink asters and pink carnations. The bouquet she received was a cacophonous compilation of pinks gerberas and orange astralomeria. This bouquet is cheap and embarrassing to have sent to anyone, let alone a close friend. I am disgusted with the cheap substitutions made as I could have found better at a gas station. If I lived locally to her, instead of abroad, I certainly would have. This is disgusting service and unfair to overseas customers who trust they will not be providing a substandard gift. I have made a complaint on the websites contact page but am unable to convey my level of disappointment in only 300 characters. Please inform me how this (pic 1) became this (pic 2)? I understand that florists used may have to make some substitutions but they should at least be of equivalent value and style. I certainly won't be using this service again nor would I recommend it to anyone.


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