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Teleflora Flowers Support Ticket - teleflora flower review

Teleflora Flowers Support Ticket

teleflora flower review

Created By: sugrdaisee's Picture sugrdaisee Last Reply: sugrdaisee's Picture sugrdaisee
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: Customer Service Replies: 0

My boyfriend placed an order days ago for flowers and chocolates to be delivered to me on Valentine's Day (duh), and he received a confirmation email. The flowers were never delivered and each time he called and pressed option 2 to check on an order, he only heard a busy signal. Finally we called today (Feb 15) and pressed 1 to place an order just so we could talk to someone. He offered us redelivery with a 20% refund, we refused, so he offered a 50% refund. We still refused. Finally a supervisor offered redelivery and a 70% refund. Why would we pay them ANYTHING to deliver flowers days after Valentine's Day?? We refused and told them to issue us a full refund and to keep the flowers. Warn everyone you can to NEVER use Teleflora.


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